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You are here: Home / Blog / Real Estate & COVID-19 Virus Protocol

Real Estate & COVID-19 Virus Protocol

March 31, 2020 By Caron B. Davis

As of April 2022:

Caron B Realty International will adhere to City, State and Federal rules as they change and be up to date with HBR policies.

“The expiration of the Governor’s COVID-19 Emergency Proclamation on March 25, 2022 means that face masks are no longer required to be worn outdoors or indoors in connection with open houses and showings.

However, some sellers and listing agents may still choose to require masks at their showings/open houses. With this in mind, HBR suggests the following:

  • Check with listing agents before a showing to prepare your buyers if masks will be required.
  • Discuss with sellers what precautions will be taken when showing their property and adhere to their requested requirements.
  • Continue to require showings by appointment to reduce the number of people in a property at any given time.
  • Request sellers and potential buyers to self-disclose if they have COVID-19 or exhibit symptoms.

Agents should check with their PB/BlC regarding any additional company policies. HBR encourages our members to respect the wishes and intentions of other agents, owners, sellers, buyers, landlords, and tenants. Let’s keep health and safety in mind and continue to practice good hygiene and take necessary steps to protect all from the spread of COVID-19 variants.”

These policies are changing constantly so our policy is to mirror the current government and HBR guidelines.


New rules as of August 25, 2021 in accordance with Tier 5 Amendments:

  • In-person brokers open,open house, and showing occupancy limits have decreased to 10 guests; 25 guest limit for outdoor events. Guests will comply with social distancing and mask requirements
  • Virtual open houses and showings will continue
  • Private showings are allowed by appointment and with occupancy limits
  • Legal short term rentals are allowed
  • Business offices are open, following physical distancing measures and mask requirements

We are in unprecedented times. First and foremost, I hope that you and your family are doing well and staying safe. We understand that it can feel like a confusing and uncertain time for the real estate market, and we want to assure you that during our 72 years of combined experience we have seen the market’s ups and downs and we try to adapt for every situation. We are continuing to work for our clients at the highest level and support your real estate needs. We are legally considered an essential business allowed to operate and have been following strict safety protocols throughout the pandemic.

The health of our team, our clients, and our community is our top priority. We have taken action to protect everyone by offering video meetings and virtual tours of our listings and homes you may be interested in seeing. For in-person showings, we are following a strict protocol to ensure the well-being safety of all involved.  All in-person appointments, including those essential to the real estate sales process such as appraisals and inspections, are conducted on an appointment-only basis. During appointments, masks must be worn and gloves are recommended; hands are to be sanitized; shoes are to be removed; no one is permitted to touch anything or use bathrooms/sinks. Anyone showing symptoms of COVID-19 or who have come in contact with people who are sick or have traveled are not permitted at showings. We are closely monitoring the situation and as it evolves, we will continue to update our policies to safeguard everyone.

It is our commitment to support and guide you through these turbulent times and to communicate and keep you aware of what’s next. We will be reaching out checking in with everyone to offer any assistance we can. We are a full-service real estate company with property management and concierge departments, and we want you to know that all our services are available to you. We can provide references to all types of vendors you may need to work with. In addition, as members of the National Association of Realtors, we have been provided additional resources to assist our clients with the current situation.

Please do not hesitate to reach out to us with any questions or concerns regarding your property, the market, or the real estate industry in Hawaii, or need anything. We are here for you. Our office phone number is (808) 593-9826 and we can also be reached at concierge@caronb.com.

Updated April 20, 2022

Caron B. Davis

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